Delete your account in eSomme
- Open eSomme and sign in to the account you want to delete.
- Open Settings, then choose Account.
- Select Delete Account.
- Review the information shown and confirm your request.
We may ask you to reauthenticate or complete a verification step to protect your account from an unauthorized deletion request. We will confirm when the process is complete.
What deletion includes
Deleting your account removes your account profile and personal content associated with it, including saved wines, tasting notes, ratings, and preferences. Information that has already been de-identified and can no longer reasonably be linked to you may remain in aggregate form.
What may be retained
Limited records may be retained when reasonably necessary for security, fraud prevention, dispute resolution, or compliance with legal obligations. Residual copies may remain in protected backups until those backups expire through the normal rotation process. Retained data is not used for personalization or marketing.
If you cannot access the app
Email support@esomme.com from the address associated with your account. We will provide a secure way to verify your identity and continue the request. Do not send passwords, authentication codes, or payment information by email.
Subscriptions
Deleting an eSomme account does not automatically cancel a subscription billed by Apple. You can review or cancel App Store subscriptions in your Apple Account subscription settings before deleting your account.